COVID-19 illustrated that crisis can be unexpected and requires smart thinking and smart learning, and that traditionally risk approaches require a fresher and wider lens, as well as education and being open for change.
The use of technology can certainly help with risk management and opportunity management to improve such areas from waste management to domestic and international tourism.
By looking at risk management at the higher level of thinking, we collectively can create space for different stakeholder (non-for profit, private sector, tertiary education and government organizations) to collaborate and capitalize on risk and the opportunities it provides for economic and industry development. I will be presenting on the project that I have worked on at the University of Canterbury in collaboration with Christchurch City Council, Australia New Zealand Smart Cities Council and Christchurch NZ, in relation to risk and opportunity management, in areas of waste management and tourism and how other businesses can implement our approach.